Digital Account Manager - UX agency - £35k
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Digital Account Manager - UX agency - £35k – (J1826)
Our client is looking for a commercial minded Digital Account Manager to join the Client Services team in a large User Experience Design agency. Reporting to an Account Director you will support the growth of their wide-ranging client portfolio, which includes some of the biggest and best brands in the UK and Internationally from sectors such as financial services, consumer electronics, travel and leisure, and healthcare.
Your role will be focused on the following areas:
Contribute to sales targets: generating and developing a sales pipeline to meet monthly sales targets for your team’s portfolio of accounts
Client management: working with the account director and business development team to build and develop relationships with existing and new clients
Proposals: developing proposals for UX research, consultancy and advice to your clients
Project briefing: ensuring project teams are fully briefed on your clients’ business, project objectives and required deliverables
Commercial quality assurance: develop and maintain an understanding of your clients’ business, their customers and market context, and provide commercial QA on client deliverables.
You need to have a good understanding of the web and appreciate its importance in the future of marketing and business success. You must also have a keen interest in user experience and an understanding of the importance of user insights to help improve the customer experience and business success of digital channels. You will also ideally have been involved in pitching and presenting to new and existing clients
You will need to have at least two years experience either gained in either an agency environment (currently working as an Account Exec/Manager), or an internal client-side role with relevant UX and online marketing experience, where you have had to service internal/external stakeholders. At least one years’ experience of managing and owning client relationships, with responsibility for account development, financials and management
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