Digital Project Manager (intranet) Surrey

Posted   Project management

Contract type
Epsom, Surrey
4 month contract
Start date
03 April 2017

Digital Project Manager (Intranet) 


DEPARTMENT:      Transformation


JOB TITLE:             Digital Project Manager (Intranet)


LOCATION:            Epsom, Surrey


UPDATED:             March 2017


TYPE:                      4-month contract



●To lead on the Discovery and Alpha phases of a new intranet for staff and volunteers at Samaritans.



●Plan and project manage the delivery of a pilot intranet project through both the Discovery phase and Alpha pilot phase.

●Engage with staff and volunteers to understand how an improved intranet can lead to more effective communication flows; closer collaboration and engagement; and more efficient internal processes

●Undertake discovery activities and interpret research in order to understand the needs of volunteers and staff and create prioritised delivery plans to meet them in a cost effective and timely way.

●Commission and manage a digital agency to design and develop the core ‘knowledgebase’ element of the Alpha pilot intranet solution.

●Engage with users, advisers and suppliers to select and configure collaboration platforms to accompany the knowledgebase.

●Manage and migrate existing content and design new content as needed for an effective Alpha prototype.

●Take responsibility for the user experience for all user groups and plan changes to continually improve it.

●Establish processes for internal training, support and continuous improvement.

●Gather and report performance data against key indicators to generate actionable improvements to the quality of the intranet.

●Pro actively create and maintain a strong network of internal and external connections and propose partnerships which would strengthen products or systems.

●Work with a wide range of digital delivery disciplines and talent both internally and externally.

●Develop and maintain an effective programme of internal and external communications to inform and engage stakeholders and audiences with activity about the project.

●Champion the intranet project and engage with all the stakeholder groups, including volunteers operating out of 200+ locations across UK and Ireland.

●Support the Digital Team in creating a joined-up digital change programme for the organisation.



●Educated to degree level.

●Recognised project management qualification e.g. Agile development and/or Prince2




●Planning, implementation and on-going improvement of the initial phase of the intranet overhaul.

●Developing and managing the project roadmap and delivery plans

●Developing, managing and monitoring project budget, priorities, KPIS and resourcing.

●Issuing progress reports and ensuring deadlines are met in a timely and efficient manner.

●Act as key interface between volunteers, executive, staff and suppliers.

●Matrix and line management of delivery teams.

●Monitoring associated budgets and allocation of resources.

●Proactive management and mitigation of project risk.



Special Circumstances

●Ability to work some evenings and weekends, including occasional travel across UK and Ireland is essential


If this sounds of interest to you then please apply as soon as possible.



If you think this role sounds interesting, or would like to know more, please contact Francesca

Francesca Jones

Francesca Jones

.(JavaScript must be enabled to view this email address)

0203 696 8669

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