Digital Project Manager (intranet) Surrey
- Contract type
- Epsom, Surrey
- 4 month contract
- Start date
- 03 April 2017
Digital Project Manager (Intranet)
JOB TITLE: Digital Project Manager (Intranet)
LOCATION: Epsom, Surrey
UPDATED: March 2017
TYPE: 4-month contract
1.MAIN PURPOSE OF JOB
●To lead on the Discovery and Alpha phases of a new intranet for staff and volunteers at Samaritans.
2.SCOPE OF JOB
●Plan and project manage the delivery of a pilot intranet project through both the Discovery phase and Alpha pilot phase.
●Engage with staff and volunteers to understand how an improved intranet can lead to more effective communication flows; closer collaboration and engagement; and more efficient internal processes
●Undertake discovery activities and interpret research in order to understand the needs of volunteers and staff and create prioritised delivery plans to meet them in a cost effective and timely way.
●Commission and manage a digital agency to design and develop the core ‘knowledgebase’ element of the Alpha pilot intranet solution.
●Engage with users, advisers and suppliers to select and configure collaboration platforms to accompany the knowledgebase.
●Manage and migrate existing content and design new content as needed for an effective Alpha prototype.
●Take responsibility for the user experience for all user groups and plan changes to continually improve it.
●Establish processes for internal training, support and continuous improvement.
●Gather and report performance data against key indicators to generate actionable improvements to the quality of the intranet.
●Pro actively create and maintain a strong network of internal and external connections and propose partnerships which would strengthen products or systems.
●Work with a wide range of digital delivery disciplines and talent both internally and externally.
●Develop and maintain an effective programme of internal and external communications to inform and engage stakeholders and audiences with activity about the project.
●Champion the intranet project and engage with all the stakeholder groups, including volunteers operating out of 200+ locations across UK and Ireland.
●Support the Digital Team in creating a joined-up digital change programme for the organisation.
●Educated to degree level.
●Recognised project management qualification e.g. Agile development and/or Prince2
KEY DUTIES & KEY RESPONSIBILITIES
●Planning, implementation and on-going improvement of the initial phase of the intranet overhaul.
●Developing and managing the project roadmap and delivery plans
●Developing, managing and monitoring project budget, priorities, KPIS and resourcing.
●Issuing progress reports and ensuring deadlines are met in a timely and efficient manner.
●Act as key interface between volunteers, executive, staff and suppliers.
●Matrix and line management of delivery teams.
●Monitoring associated budgets and allocation of resources.
●Proactive management and mitigation of project risk.
●Ability to work some evenings and weekends, including occasional travel across UK and Ireland is essential
If this sounds of interest to you then please apply as soon as possible.